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UpToDate: Troubleshooting

UptoDate & OpenAthens

The UpToDate mobile app does not work with OpenAthens however users can access UpToDate mobile web, which offers a similar experience.

To access mobile web users would need to open up a web browser on their mobile device and follow the steps below.

-Go to

-Select “OpenAthens Log In”

(BROWSER USERS - If you are already logged in to OpenAthens you won't see this screen)

- Enter TCOM in “Find your Organization” field, choose TCOM/TCOP

- log in with your TouroOne credentials 

- you will then be prompted to create an account

- you will then see our name in the upper right corner


If you are still having issues and cannot access UptoDate or need to merge your accounts, you can contact Customer Service directly



Video Tutorial

Touro College of Osteopathic Medicine and College of Pharmacy
Harlem Campus 230 West 125th Street New York, NY 10027 (212) 851-1199